Most of our operatives work inside a client's building — a hotel laundry in the Eixample, a resort linen room in Palma, a restaurant dish pit off Gran Vía. You are part of the Loop 7/24 crew, but you work alongside the client's housekeeping or kitchen team, and you are the reason their floors open stocked and their service does not stall.
It is warm, physical, on-your-feet work with a clear rhythm to it: collect, wash, check, return. There is a written standard for every stage, so you are never guessing what "good" means. Shifts run around the clock, which is awkward for some people and ideal for others — night operatives in particular tend to stay with us for years.
We hire people with no laundry experience every month. What we cannot train is turning up on time and caring whether the towel you fold is actually clean.